Case Studies

Josh T.

"I have enjoyed working with Helen in my search for commercial real estate. She enlisted the help of Tim Tran from the Ivy Group and together they guided my search to find the right property for my business. It was a 5-month journey that afforded me a number of lessons about commercial real estate but ultimately ended well t..."

"I have enjoyed working with Helen in my search for commercial real estate. She enlisted the help of Tim Tran from the Ivy Group and together they guided my search to find the right property for my business. It was a 5-month journey that afforded me a number of lessons about commercial real estate but ultimately ended well thanks to her diligence, negotiating skills, and network of professional contacts. Helen and Tim successfully negotiated a good deal for the purchase of a commercial property that will allow my business to grow and control its own destiny."

Read More

Tim T.

"I met Helen Chong from attending the NorCal CCIM meetings and have come to know and trust her. Our first project together was a 100-unit apartment listing in San Jose. Her valuable insights and experience helped us stand out from competitors to win the project. Since then, Helen and I continue to refer trusted clients to each..."

"I met Helen Chong from attending the NorCal CCIM meetings and have come to know and trust her. Our first project together was a 100-unit apartment listing in San Jose. Her valuable insights and experience helped us stand out from competitors to win the project. Since then, Helen and I continue to refer trusted clients to each other and have closed multiple deals together. Helen is reliable, honest, and quick to respond to client and agent inquiries. She is also one of the best real estate negotiators I know, whether representing buyers, sellers, landlords, or tenants. Helen sets a higher standard among the many agents in the Bay Area and it’s the reason why she is chosen by her client and peers to be on the cover of “Top Agent Magazine”. It’s a privilege and honor to work with Helen, and if you’re thinking of hiring one of the best real estate advisors, I would highly recommend giving Helen a try."

Read More

Jen H.

"FORTUNATELY, I stumbled across Helen online. I found out she was interviewed in a podcast, so I downloaded and listened to scope her out before contacting her. I spent hours researching for the best agent to represent our commercial property, and Helen was by far the best person! We interviewed her over the phone and immediat..."

"FORTUNATELY, I stumbled across Helen online. I found out she was interviewed in a podcast, so I downloaded and listened to scope her out before contacting her. I spent hours researching for the best agent to represent our commercial property, and Helen was by far the best person! We interviewed her over the phone and immediately knew she was the one we wanted to represent our property. Not only is she fluent in Chinese, but she is also fluent in English. Helen introduced us to Tim Tran (via The Ivy Group), who co-piloted our transaction. They are truly one of the most transparent and honest agents you will find in the Silicon Valley. And trust me, we have dealt with shady agents in the past who just want a fast transaction regardless what happens with seller and buyer. I would recommend Helen and Tim without any hesitation! We sold our commercial property within ONE open house. Helen and Tim hosted an open house at the property, and a few days after, they called and informed us that there were 4 serious parties who were interested. They meticulously followed up with each buyer’s pros and cons, and suggested we go with one VERY SERIOUS buyer who wrote a cover letter, explaining why he is the best candidate to purchase the property. It took us 6 weeks from open house to closed of escrow, over asking price too — truly amazing! Thank you!!!"

Read More

Jonathan S.

"We’ve had a relationship going on 5+ years for personal and investment real estate. The research, insight, and recommendations are second to none and we’ve had nothing but success so far. Excited about closing another deal in the next few months! Highly recommend committing to this team."

W L.

"This review is long overdue. I have known Helen for a few years now, and have done multiple transactions with her. I also sent a few friends to her and they all successfully closed transactions with her help with great ease and success. Not all agents/brokers are equal. When you have an easy deal, you may not notice the diffe..."

"This review is long overdue. I have known Helen for a few years now, and have done multiple transactions with her. I also sent a few friends to her and they all successfully closed transactions with her help with great ease and success. Not all agents/brokers are equal. When you have an easy deal, you may not notice the difference among agents. It is when you have a tough deal that the agent shines through. Helen is by far the best agent that I have ever dealt with. I had several difficult deals with unreasonable counterparts and she managed to settle them all. There were also times when she would honestly tell me that we should walk away from a deal, and we did, and subsequently, she found me a better deal. She is very honest and holds the highest standard of her work. She works hard, is literally available 24/7. I sometimes send her emails in the middle of the night and she replies immediately! Her team members are also great. I have worked with Peter, a very experienced veteran in real estate. He is very astute in picking a winning property. They know both Northern and Southern California markets very well. Given how good she is, she is certainly very busy. She is not going to chase after you to see if you have interests in buying or selling if you don’t respond. If you are not a serious buyer or seller, please do not waste her time, because she truly maximizes every minute to help her clients and she treats big and small clients the same way. If you are serious about doing a transaction, then give her a call. I am sure you will be happy with her work."

Read More

Julie S.

"I was referred to Helen to help sell a commercial property. She was amazing! Very easy to work with! She knows her business, and it shows! Very professional, always easy to contact via phone, text, and email. She made this sale go very smoothly and we were comfortable through the process and satisfied with the results. Thank ..."

"I was referred to Helen to help sell a commercial property. She was amazing! Very easy to work with! She knows her business, and it shows! Very professional, always easy to contact via phone, text, and email. She made this sale go very smoothly and we were comfortable through the process and satisfied with the results. Thank you, Helen!"

Read More

William S.

"I’ve been working with Helen’s team, specifically Helen and Peter, for over five years now. They have helped us purchase and sell multiple properties, ranging from duplexes all the way to a 20 unit apartment complex. They helped us grow our portfolio from a couple of properties to dozens. Along the way, they gave displayed ex..."

"I’ve been working with Helen’s team, specifically Helen and Peter, for over five years now. They have helped us purchase and sell multiple properties, ranging from duplexes all the way to a 20 unit apartment complex. They helped us grow our portfolio from a couple of properties to dozens. Along the way, they gave displayed exceptional professionalism. Their vast experience in the real estate market and their in-depth knowledge of different pockets of a neighborhood made them a very valuable partner in our real estate investment journey. Another thing that we value the most in them is that, unlike many brokers who were focused on the commission, every decision they made along the way, and every piece of advice they gave us, put our interest above anything else. They are a very trustworthy team that we will continue to work with them for years to come."

Read More