"We recently bought our perfect house with the help of Susanna and Helen. We are very satisfied with their expertise during the whole process of purchasing the house. They are professional, communicative, and responsive throughout the process. They promptly answered questions we have, and proactively in keeping us informed abo..."
"We recently bought our perfect house with the help of Susanna and Helen. We are very satisfied with their expertise during the whole process of purchasing the house. They are professional, communicative, and responsive throughout the process. They promptly answered questions we have, and proactively in keeping us informed about new listings and updates.
Susanna is professional and gave pertinent comments about the house while leading us to the open house. She sent us a summarized disclosure along with the original one when we wanted to see the disclosure and explain any key points in the disclosure, which helped us better focus on the most important points of the house. She is enthusiastic as an agent, she always had a blue map in her mind when touring us to different open houses. She would love to give us suggestions on how the house might be remodeled based on her professional and remodel experience. After looking around the first several times, they helped us narrow down to specific houses based on our requirements. Which is more efficient for people who have target house desires. Helen showed us an estimated price range based on their analysis of the market which is always reasonable and accurate. They offer valuable guidance in terms of evaluating properties and making informed decisions. This helped us hold a better idea on how much the house might be sold for in the competitive offer-making market. During the post-purchase period, they continued sending us detailed steps about items that we need to pay attention to in the near further after signing the contract. This is very helpful for new buyers who may easily miss any followups. They also kindly offered recommendations for reliable service providers and answer any post-purchase queries for us.
Overall, We are happy to Susanna and Helen and recommend them as buyer agents. We would like to express our gratitude for their efforts and professionalism throughout the whole process of buying the house."
